How to find the hot buttons of your target market…
I’ve just taken on a new client. Interesting, unique, and valuable product but I wasn’t sure why people would really want to buy it.
I wanted to see what some real people would say about it, see how they would respond, what their hot buttons might be.
Here’s the point…
When you are testing the market with real-life, potential prospects you don’t want to say, here’s the product, here’s what it does… would that interest you?
It’s to easy for them to say yes. This does not really tell you if they’d buy it. Many product developers make this mistake. We want to see if there is an authentic and natural interest.
You actually want to be indirect about it, dropping words, sentences or potential hot buttons into a conversation to see if you get an “unsolicited” reaction.
That’s what just happened with this product. I just casually mentioned the idea to my sister. She just gave birth to a beautiful — I mean it — beautiful baby girl. Being a new Mom meant that she might be a prospect.
Whoa… she gave a very strong response. I’m excited. This product has appeal and it was easy to get…Yes!
Now what?
Now I’m going to “gently” interview her. I don’t want to lead her, just gently look for the immediate reasons she wants to buy as well as those hidden reasons.
Again I want to look for her natural response — not one that I lead her into.
Bottom line…
Be careful not to create false “reasons to buy” for any product your writing for!
Shaune
PS: My sister’s name is Michelle, my niece’s name is Tave (Nice eh) and she is David’s daughter. Yes David, “The Tech Guy” is my brother-in-law… A great one!

Comment by Cheri Nikkel
April 7, 2006 @ 12:20 am
First of all, Congratulations to Dave and Michelle! And Uncle Shaune
Great topic. I was going to be doing some research and wondered the same thing… how to get an honest response, not just what they think I want to hear.
It sounds like anything I say about my product should be carefully thought out. From the way it’s brought into the conversation, to how I follow up on their response.
Good food for thought. Thanks for the post!
Cheri