Brett Emailed Me Saying, “This Guy Uses The ‘F’ Word 37 Times In His Sales Letter…

Filed under: Copywriting — Shaune on Thursday, November 2, 2006

Brett Kitchen wrote:

I presume you know who ________ is, right?

In his sales letter he uses the ‘F’ word over 37 times.

I was really blown away by it.

I understand why he’s doing it. He’s polarizing the market, getting rid of all the people he doesn’t resonate with BEFORE they get a chance to waste his time.

I get it.

I think it’s a good move, but I’m not into a lot of profanity in my copy, I’m not opposed to it, if is effective, but I wanted to get your take.

Sometimes I get confused between “indirect persuasion and Connection” and hard hitting copy. I know how to write the old stuff, (kind of) but as you know, my #1 is using what works.

I’m writing a sales letter right now and I don’t know how exactly to Polarize the market, and pull the right ones out, without hitting them in the head with the copy.

What do you think?

BK  

Hi Brett,

You say you want to use what works.

The truth is that “Great Copy” always works and there is more than one way to write great copy. We tend to “hear” more from the “hard-hitting” crowd — they are more “in the public eye” but don’t confuse that with “what works.”

I’m not saying that hard-hitting copy doesn’t work — it does — it’s just not the only way. And that’s especially true for some markets — IE: My Fertility piece, if you don’t mind me saying so, is excellent copy.

Honestly I think it is as hard hitting as it can be — but what you’re referring to as hard-hitting would never work in that market.

So sometimes it depends on the market but…

What I have found is that there is a piece of every market that does not want to be hammered and they will respond to the balance of connection and salesmanship.

My copy is not devoid of salesmanship. It’s just not as in your face and to counteract the resistance to being sold I “add” connection, empathy and Indirect Persuasion.

It is NOT instead of — it is in addition to… salesmanship.

The question may be how in your face the salesmanship is. People like _______ get away with it because there is a segment of that market that will respond.

Okay — cool for him. But who is talking to the others — especially the women — in that market place?

Again, that’s not to say your going to just stop selling — you’re just not going to use profanity and insult their intelligence by saying if you don’t buy now you’re crazy.

You might want to look at my copy and pick out where I am directly selling …

Look at some hard-hitting copy and see what I don’t do. That’s the balance — some of the “harder” stuff isn’t there — salesmanship definitely is there — and to compliment that — instead of a heavy hand — I’ll connect.

Make sense?

I might say that there’s more to it than connection — Rhythm and cadence, as an example, is huge. We really need to get you through the coaching program. : )

As for polarizing the market — I might call it connecting with the market.

Depending on the circumstance who “you” are will connect with a segment of the market — so just “strategically” put you in the copy and a piece of that market will connect and want to buy what you have.

Isn’t that really what _______ has done — he’s just being himself and allowing those that like it to collect around him. For sure the stronger the statement you make the more potential for connection and the smaller the audience becomes.

So we need to be sure that the audience is big enough to make a great living. That’s why I like what I’m up to — I get to be me and there’s a huge audience for it.

Perfect!

So…

Do you have a preference as to who you target in this market?

If so what can you strategically put in the copy that they will resonate with?

And…

If you were to interview the market you’d uncover things that they do connect with and you’d put that in the copy. It’s another problem. Sitting back trying to think about what to put in the copy without interviewing the target audience.

It never fails me that I find great stuff in that interview process.

How’s that?

Shaune

PS: Do you mind if I pass this on?

7 Comments - I want to hear your opinion. Click here to leave a comment. »

389

Comment by JP

November 2, 2006 @ 2:25 pm

Good post, Shaune!

“Enter the conversation already going on in the mind of the prospect.”

We’ve all heard that…

This is no different. Some people think and talk this way. Some don’t

Some will be offended. Some won’t!

As most smart marketers know… you should never try to please EVERYONE. When you do — your message, promotion, and sales copy is really for NO ONE.

The danger is when “noobs” try to take something like this they’ve seen used, and go apply it somewhere else without understanding the fundamentals behind it.

Results… they screw it up!

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Comment by Pam

November 2, 2006 @ 7:58 pm

Ah, yes. Profanity. The lazy man’s polarizer.

Don’t worry about approaching your audience from a position of thought. Skip the part where you put some time into determining exactly who that audience is and what they want. Just aim for the Howard Stern fans and let ‘er rip. If they can all afford to pay for satellite radio, they can afford what you’re selling right?

What you said about insulting their intelligence, Shaune….bingo.

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Comment by Ethan Kap

November 2, 2006 @ 10:10 pm

“Forget Woman For Now”

I have to confess — I have done a horrible job tapping into what a woman wants.
In one of my businesses women are a large majority of our target market in the Home Furnishings industry. However I only seem to get men to respond.

Yesstill a majority of the retail stores are owned by men. But more and more women are opening and running their own retail stores and we only have 20,000 in our universe.

Is it my copy? Is it too hard hitting?

I keep telling my business partner that we need to learn how to tap into what woman want, however, he said to me, “Forget Women For Now!”

Well, Shaune I don’t want to forget women for now.

I guess I have two questions:

1. Should I forget woman all together and focus on men?

2. If not, what is best way to resonate with women in my copy?

Wanting To Know…. Ethan

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Comment by Shaune

November 2, 2006 @ 10:45 pm

I’m going to take a real chance here and just be honest… speak my truth.

Not saying I’m 100% correct — it’s just what I believe to be so, based on my experience, which I don’t believe is naive.

Here goes…

To this statement…

“Forget Women For Now!”

I say…

Are you freakin’ nuts!

Here’s what I’ve found…

Female entrepreneurs want great marketing — are in fact hungry for it — but they don’t want hard-hitting stuff.

I ask…

How many consultants/copywriters — directly or indirectly — are going after male entrepreneurs?

Lots, right?

How many are going after female entrepreneurs?

Not many… right?

My experience…

They love it — I mean they seem to exhale — when they “feel” that someone can help them and not be hard-hitting = loyalty.

Yes, they don’t just want “good” marketing… if you are able to uniquely satisfy their needs. They want “you.”

Read that last statement again… it’s huge!

Here’s the conversation going on in their head…

Can you be persuasive — make the sale — and not hammer my prospects?

Your response…

Yes I will use effective salesmanship but I’ll compliment that with connection, empathy and something I call Indirect Persuasion.

We won’t hammer them we’ll just — in a very persuasive, yet unoffensive way — help them make a buying decision.

How do you think they respond to something like that?

Loyalty today is very hard to achieve. Addressing the needs of the growing female entrepreneurial market is one of the places where it’s actually possible.

Honestly, it’s not even all that difficult.

Why?

They are an underserved market. Period!

Not to be taken lightly… not at all.

While “those guys” wave their tail feathers and “be seen” why not quietly address the needs of those that they are not attracting.

So…

If it were me, I’d want to know what percentage of your market are female — Is it 20%

20% of 20,000 = 4,000 hungry prospects that are looking for someone to help them.

They are just waiting to be properly approached.

Approached properly — respectfully and persuasively — and prove your value…

They’ll be some of the most loyal and appreciative clients you’ve ever had…

And that said…

You have to want to do it. You have to authentically want to help, not just because it’s a great market.

They’ll feel that and run.

Ethan, you want to do it — to me you are sitting on a great opportunity.

You’ll be better equipped once your through the coaching program. Please be very attentive during the 10 weeks.

Get everything you can out of it — you’ll be ideally suited to approach and convert your female prospects.

It’s a BIG testimonial waiting to happen. : )

Shaune

PS: Yes it’s the copy.  : )

PPS: Read Pam’s post above — there’s a clue or two there. 

394

Comment by Cheri

November 3, 2006 @ 7:58 pm

If someone is relying on profanity to attract prospects, it doesn’t mean that’s the only type of customer in their target market. They’ve just decided to be directive with their copy. They’ve identified a specific segment of the market they want to go after - maybe they feel it’s an underserved one - and they’re going after it.

That, in itself, isn’t a bad marketing move. Although I wouldn’t be comfortable with their approach, obviously they are. To each his own.

Shaune’s right. For heaven’s sake, if you’d really like to help the women business owners in your market… Go After Them!! Especially if they’re underserved right now!

You just need to learn the best way to research a very specific prospect - in this case, female furniture store owners. Then you’ll find out what they really want and need. (Is it different than male furniture store owners? Probably.) Figure out how to show you can help, without making them feel like they’re being “sold”.

Cheer up! Having gone through Shaune’s copywriting class, I can tell you that’s exactly what you’re going to learn.

Cheri

395

Comment by Terri

November 4, 2006 @ 8:38 pm

This the part where I put in my two cents’ worth…

Ethan, are you aware that both Cheri and Pam’s husbands are involved in the construction industry? Each of these ladies are exposed to a typical male profession, and could possibly write very effective copy for the niche market of women who currently make their living off of contracting and drywall.

It’s immersion. They know the language. They know the stories behind the dissatisfied customers. They know the successes.

You have to tap into your market’s minds. And, may I add that Cheri’s correct in stating that you’re going to learn how to do that very soon.

-Terri

P.S. to Pam. My high school chemistry teacher had a poster clearly displayed above the chalkboard. “Profanity Professes Ignorance”. Kinda catchy, eh?

450

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December 13, 2006 @ 5:48 am

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