A 64 Year Old Man Stole Our Hearts…by Terri Dumont
I can’t help myself, so please bear with me as I lay out my thoughts…
While watching Wednesday night’s American Idol, women across America were collectively grabbing Kleenex or holding back tears…and failing miserably.
We were riveted – we could sense the authenticity – the empathy. We had to watch.
For those of you who somehow haven’t heard, the talk is all about Sherman Pore. Well past the age limit of Idol contestants, the 64 year old sang one last tribute to his wife of 20 years. She passed away from cancer two days prior.
The story unfolds…
In order to “smooth her journey”, Sherman collected signatures in a petition to allow him to audition. He’d gather a few names, then go back to her hospital room where they’d share a smile and a laugh at the foolishness of it.
After she died, he felt it was the last thing left to do for her, so he stepped up and went before the judges. Heartfelt and moving can’t begin to describe it…
The blogging and comments started flying the next morning. We’d fallen in love with Sherman Pore.
Why? Not because he was a 64 year old man with a nice voice. It’s because he was an unexpected sweet spot amidst the noise and hype.
This very “real” moment shone through the muck. Sure, it was a brilliant marketing move, but who minds being marketed to like that?
Empathy. How sad that when it finally does appear, people sit up and take notice.
We’ve gotten used to the noise and clamor for our attention. It’s now the norm. But when something sincere shows up, we pay attention.
We don’t mind being marketed to…when it comes from the heart.
Please add empathy to your copy! We can feel it when it happens, and yes, it will be noticed.

Comment by Sherry
February 2, 2007 @ 10:11 pm
Terri,
Excellent point about the empathy. I saw that portion of the show and was amazed at how it brought ole tough-as-nails Simon to his knees. With all the trash talk going on about AI becoming “mean” and almost Gong Show-ish, it does make you wonder what their motives were. Anyway, it was certainly different from what we’ve seen in a lot of acts so far this season, huh? I think you’re right–it was smart marketing.
Terrific post and copywriting food for thought!
Sherry